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Thread: Adsense Exchange Rate Error

  1. #1
    Registered
    Join Date
    Feb 2004
    Location
    Ontario, Canada
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    273

    Adsense Exchange Rate Error

    Anyone else get one of these?

    Hello,

    We wish to inform you that the exchange rate used for your
    April payment was incorrect. We're working hard to
    investigate this error and will update you once we have
    additional details on how we intend to resolve the issue.

    If you normally receive communication for us in a
    language other than English, we will provide additional
    information in your preferred language next week.

    We apologize for the inconvenience and appreciate your
    patience.

    Sincerely,

    The Google AdSense Team
    Looks like the applied the exchange rate in reverse, so I ended up with a lot less money than I expected.

  2. #2
    Website Developer
    Join Date
    Oct 2004
    Posts
    1,607
    Speaking of exchange rates, this is what my next blog post is about.
    Make more money - Read my Web Publishing Blog

  3. #3
    Working. Masetek's Avatar
    Join Date
    Aug 2005
    Location
    Aust
    Posts
    543
    I always get really good exchange rates from google, always higher than the banks

  4. #4
    Registered
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    Mar 2006
    Location
    Ontario, Canada
    Posts
    19
    It looks like it was the same for every Canadian cameron, and a few other countries were short-changed through their conversions too. Not only was it displayed wrong on their site, I can confirm that they really did deposit the wrong amount of money. It looks like they reversed the currency exchange ratios. I feel bad for the person who made that typo!
    There is an ongoing thread about it over at WMW: http://www.webmasterworld.com/forum89/13731.htm

  5. #5
    Registered
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    Feb 2004
    Location
    Ontario, Canada
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    273
    Hello,

    We now have an update regarding your April payment. The remaining
    amount owed will be processed today and should be credited to your
    bank account in the next few days.

    Within your AdSense account, your Payment History page will show:

    1) A 'Payment...' line with the original payment amount, calculated with
    the incorrect exchange rate.
    2) A 'Payment canceled' line with the amount of the incorrect payment.
    This doesn't mean we've removed your earnings from your bank
    account; it's only displayed to balance the amounts within your AdSense
    account.
    3) Two separate 'Payment...' lines, each with the corrected exchange rate
    and USD amounts. These lines reflect the correct amount of your
    payment.

    By the end of the week, your Payment History page will appear
    something like the following:

    Mar 31, 2006 Earnings... $700.00
    Apr 26, 2006 Payment... ($700.00)
    Apr 26, 2006 Payment Canceled $700.00
    Apr 26, 2006 Payment... ($400.00)
    May 1, 2006 Payment... ($300.00)

    Once again, we appreciate your patience as we worked to fix the error.
    If you normally receive communication from us in a language other than
    English, we will send this email in your preferred language tomorrow.

    Sincerely,

    The Google AdSense Team
    Luckily I still had enough for rent even with the error. This payment delay was probably very troublesome for a lot of people.

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