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Thread: What is the role of social media in communication?

  1. #1
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    What is the role of social media in communication?

    Hello friends,


    What is the role of social media in communication?

  2. #2

  3. #3
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    Social Media plays a crucial role in connecting people and developing relationships, not only with key influencers and journalists covering your company's sector, but also provides a great opportunity to establish customer service by gathering input, answering questions and listening to their feedback.

  4. #4
    Social media is about conversations, community, connecting with the audience and building relationships. It is not just a broadcast channel or a sales and marketing tool. Authenticity, honesty and open dialogue are key. Social media not only allows you to hear what people say about you, but enables you to respond.

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