Originally Posted by
ozgression
I am considering starting an ecommerce venture, but the main thing that is making me apprehensive, is the issue of chargebacks and fraud.
Now, the site i am considering, will only service the US so i know that will minimize fraud, but i am concerned that people will order the product and then issue a chargeback. I will allow refunds within the first 48 hours after purchasing, but after that there is no ability to cancel orders. I am worries that cc companies and companies like paypal etc. will take the customers side of issues like this.
Does anyone have experience with ecommerce sites and offer advice/recommendations on how to deal with this issue?
Thanks in advance.
Cheers...
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