Results 1 to 8 of 8

Thread: Define CRM(Customer Relationship Management)?

  1. #1
    Registered
    Join Date
    Jan 2019
    Posts
    196

    Define CRM(Customer Relationship Management)?

    Define CRM(Customer Relationship Management)?

  2. #2
    Registered
    Join Date
    Aug 2018
    Posts
    592
    Customer relationship management (CRM) is a term that refers to practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth.

  3. #3
    Registered
    Join Date
    May 2019
    Posts
    339
    CRM (customer relationship management) is the practice of being both attentive and responsive to the needs of individual customer relationships through systems and processes.

  4. #4
    Registered
    Join Date
    Feb 2019
    Posts
    288
    Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. CRM systems compile customer data across different channels, or points of contact between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.

  5. #5
    CRM stands for Customer Relationship Management and refers to business systems designed to manage your customer interactions. Most commonly, a CRM system is used by sales people and would feature Sales Force Automation.

  6. #6
    Registered RH-Calvin's Avatar
    Join Date
    Mar 2017
    Location
    Forum
    Posts
    1,357
    Customer relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
    Cheap VPS Hosting | VPS Starting from $12 PER Year
    Cheap Dedicated Server | Unmetered Bandwidth | Free Setup and IPMI

  7. #7
    Registered
    Join Date
    Apr 2019
    Location
    Surat, India
    Posts
    80
    You already defined CRM - Customer Relationship Management!
    you can use Google or any other SE to get the answers of easily searchable questions.

  8. #8
    CRM or Customer Relationship Management is a strategy for managing an organisation's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Similar Threads

  1. Define The Two Types Of SEO?
    By MVMinfotech18 in forum Search Engine Optimization
    Replies: 2
    Last Post: 03-15-2019, 03:39 AM
  2. Can you define Adword?
    By allinternetthings in forum Search Engine Optimization
    Replies: 6
    Last Post: 09-17-2018, 10:12 PM
  3. Define Rss feed submission
    By Bestseoservice in forum Search Engine Optimization
    Replies: 1
    Last Post: 08-18-2014, 02:11 AM
  4. Define Competitor analysis
    By Bestseoservice in forum Search Engine Optimization
    Replies: 0
    Last Post: 07-28-2014, 07:15 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •