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Thread: Open My Document Folder, disappears within a second

  1. #1
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    Question Open My Document Folder, disappears within a second

    OS: Windows XP Pro
    Windows Updated and all Patch installed

    Starting today, when I open My Documents, within seconds, the document folder disappears and the bottom panel where it has the green start button, it disappears also for good 4 seconds.

    Then the bottom panel reappears and the My Documents folder is closed. I try reopening and does the same thing. I checked for adwares and viruses but none to be found.
    This is really puzzling me and very annoying.


    Any solutions you may know? Thank you in advance.

  2. #2
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    I got a response from another board and he told me to right click and choose manage. Under Event Viewer, check Application and choose one of the Information. This is what it says:

    Code:
    The shell has stopped unexpectedly and Explorer.exe was restarted.
    For more information, see Help and Support
    Quote Originally Posted by Help and Support Center
    Details
    Product: Windows Operating System
    ID: 1002
    Source: Winlogon
    Version: 5.0
    Component: Application Event Log
    Symbolic Name: EVENT_SHELL_RESTARTED
    Message: The shell stopped unexpectedly and %1 was restarted.

    Explanation
    The shell was stopped and then restarted. By default, the shell is explorer.exe; however, you might have a customized shell.


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    Hmm...what should I do now?

  3. #3
    Future AstonMartin driver r2d2's Avatar
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    That sounds pretty serious, maybe try a registry cleaner thing or something?

    I think I would do a reboot, and see if it happens again, then probably do a reinstall if it did - always useful to have an image of a good install so you can have a clean installl in no time.

    Give www.hardocp.com forums a try, you will get an informed answer, and probably someone with the same experience, theres loads of computer boffins there, rather than web developers..

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