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Thread: Is it legal to quote users comments from forums?

  1. #1
    Junior Registered
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    Jan 2009
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    Is it legal to quote users comments from forums?

    Hi everyone,
    I'm involved with a company that would like to put a testimonial site on its website. Having been in business for many years there are a large number of comments posted on numerous forums about the company's products. Is it legal to put some of the really positive quotes in our testimonial section? Do I need to provide a link to the actual forum quote? etc etc
    Many thanks.

  2. #2
    Administrator Chris's Avatar
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    Technically no it isn't.

    In practice I don't think it is something you'll get in trouble for. It would involve one of your customers who love your product spending a few thousand dollars on a lawyer to get an injunction against you (but no actual damages). Doesn't seem likely.

    Links are a good idea though, because it shows people you aren't just making the reviews up.
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  3. #3
    Junior Registered
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    Jan 2009
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    Thanks for the reply Chris.
    A while back I did try contacting many of the forums owners to get permission to use the responses. Despite e-mailing them several times none of them responded. So, I did try !
    Well, I think I will go ahead and give it a go then with links to the actual quotes.
    Thanks a lot
    Woodwindman

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