Yeah, pretty much so about worldpay... and what would you suggest as a cheap, yet not all that bad (asking for too much maybe?), alternative?
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Yeah, pretty much so about worldpay... and what would you suggest as a cheap, yet not all that bad (asking for too much maybe?), alternative?
I don't really see why people think Worldpay's so expensive. £260 for a year and that's including setup. If you're not earning enough to dwarf that figure, over the course of a year, is the ecommerce venture even worth it? :)
Quite. I think also people do not realise the value attached to some of the niceties of Worldpay - like the ability to customise their payment pages fully, the ability to dump images on their secure server for a more integated feel, the ability to do advanced things like callbacks, and the additional options you can pay a bit extra for like FuturePay (for taking subscriptions) and WorldAccess (online virtual PDQ machine, for taking phone orders)...
All of these things are not noticed in a straight comparison with other providers, and individually these things all are quite small BUT put them all together and you realise they actually can make a difference; in consumer confidence if nothing else. In short you could well make more sales as a result of the better 'feel' your site has..
I've seen this before where a customer has gone from Paypal to Worldpay.....
As I say thought, I must declare my bias :)
I've worked with clients using Paypal and I reckon they must have lost SO many potential sales just because of that. If they'd used something like Worldpay I'm sure the traffic would have made conversions much more smoothly.
Pretty much anything's an improvement on paypal though :)
yea, personally I never use paypal. I don't trust it one bit.
The only time I used it was to buy a copy of vBulletin.
lol. As chance would have it, I've just received a fraudulent email telling me that my PayPal account is going to be suspended unless I re-enter my credit card details. It's scary to think how many people must fall for it.
Yes, but I don't think it is a Paypal problem, more of a computer/internet literacy problem.
I, personally, trust and use Paypal often.
You people all speak so highly of Worldpay but for now I can't afford it. I can't even afford the signup fee. Maybe once I manage to get of the ground I'll give it some further consideration, but as of now my only choices are services such as paypal - ikobo to be specific since I can't use paypal.
And to my mind it’s a personal decision what company to choose. As if you're doing a lot of business then it would work out cheaper to have the lower transaction charge and pay monthly fees. But if you just start your business, I guess it’s worth thinking about the company that doesn’t charge monthly fees (2checkout, ikobo, moneybookers, paypal can be the alternative).
It's true, although I don't debate the reliability and service worldpay probably provides. Anyway, will, which of the services you mentioned are you using now? Or you haven't decided yet? I'm interested in the choices someone whose also starting up in this business; I hope I don't have the wrong person. :rolleyes:
I haven’t decided yet. I guess all the companies have their cons and pros so you have to decide which one of them suits your needs the best. You can check the companies I listed above, e-gold is also rather popular (but as for me it’s too complicated).
But whatever you choose I suggest you to find out everything about the company before signing up. And don’t forget to read the fine print ;)
Out of that list 2checkout seems quite good, but ikobo seems to provide similar services, maybe better since I find the visa card thing quite useful, at almost half of 2checkout's fees. Am I missing something here? I mean, this would seem like a good choice, right?
step carefully with Ikoboo, I've heard some bad reports. They may even be further back in this thread actually.
Personally out of the two, I would go with 2checkout.
how much does it cost to handle it all by yourself? Credit Card processing and such? There is probably some heavy liability.
In addition to my actual merchant account/gateway (authorize.net) I do some small transactions through 2CO and have had no problems.
See the quote from Barclays I gave above to get an idea.Quote:
Originally Posted by thepoorman
Thanks for the heads-up regarding ikobo, I'll give this some thought. I think I'll try it first with personal transactions, i.e. sending/receiving money then I'll see what I do next. Perhaps using both ikobo and 2co would be good move, but not so easily achievable.
I read bad reviews about all companies. You can easily find a long list of horror stories about all of them.Quote:
Originally Posted by chromate
And as to 2checkout – I also think it’s worth checking.
Warning. I've just been told (as a worldpay partner) that they've massively ramped up their pricing. Before, their pricing was £100+vat setup and £160+vat per annum (before transaction charges).
Now, their charges are : £200+vat setup and £360+vat per annum, WITH THE SAME TRANSACTION CHARGES.
We paid a lot of money to become a Worldpay Accredited Partner and I've just sent an absolutely steaming email to their partner team asking them why they are stabbing us in the back like this.
FYI I thought their charges before were reasonable for what they provided, whereas I no longer do.
ALso; don't worry if you're an existing customer of WP, it seems (as far as I can make out) this only applies to new signups.
Very silly management decision indeed IMO.
A.
AWCH! Thanks for letting us know. That really is a massive hike in charges. I'm not surprised you're p*ssed off with them. I would be too! That would also go some way to explain why they removed their pricing structure from their site. It'd scare too many people off.
Hmm it's a shame. If I were to start an ecommerce store, I'm not sure who I would use now. :(
I always thought that worldpay fees had been scaring away new and small merchants, but now they will also lose their current customers.
So what do we have now? - 2checkout, e-gold, ikobo, paypal. I think they are worth checking, however you can always find unsatisfied customers.
Never heard of e-gold. Wouldn't use paypal because I reckon too many users would drop out of paying just because they have to register before they can pay. I'm scared of ikobo :) So perhaps 2checkout. But their transaction charges are way too steep.
Perhaps I would start with 2checkout, but then I think I would just go to barclays or something and set up a propper merchant account, get an SSL cert, pay someone to secure a server and process payments myself. You could also take payment over the phone that way too.
Edit: Just an update on my ecommerce findings... Seems a lot of brand name companies I'm trying are not allowing their distributors to supply ecommerce only stores. Reason being, with the lower overheads, it would be too easy for e-tailers to undercut their brick and mortar shops. So to preserve existing relationships with shop owners, they wont supply ecommerce stores. SUCKS! :(
AHA! So it's wasn't just me not being able to find anything about their fees. They had just removed it altogether. I find that not very professional and also misleading. Isn't there some kind of law to force them to display their fees and so on? I mean what if someone wants to sign up and then they discover their sky-high fees? That just ain't right! :mad:Quote:
Originally Posted by chromate
Paypal now have an option to not require sign-up to send payments. Eg. You can now accept credit cards, in the same style as 2co does.Quote:
Originally Posted by chromate
Really? Ah right. Thanks for letting me know. Maybe they are an option then.
I think that option is selected by default.
And I never saw any site offering me to pay thru paypal, without having an account – there’s always login/register account procedure, which must be completed in order to make the purchase.
Probably only few know about this option. I didn't know either.
Probably so. All I ever hear regarding this, are people complaining about the fact that paypal requires buyers to register before then can actually perform the transactions. You may be right, not many people may know you can change that. I for one didn't know about that.
I’m not sure I understand; actually merchants decide if the buyers must sign up the account with paypal? In my opinion it’s illogical. Why doesn’t paypal cancel the registration at all?
Because paypal just won't let it go. I mean it's great opportunity to have people create new accounts without too much marketing and promotion. They let the merchants handle that, and once a buyer is interested in something from a specific store he or she will have the account automatically created. This way paypal gains more and more accounts, who may be actually used again, not just for that transaction.
Perhaps it's not fair, but I don't think paypal got where it is today by being fair I suppose...
And I just found out that this option is available only for the US merchant with proper accounts.
Agh! No good for me then :(
Of course they will do their best to restrict these facilities since they aren't bringing any real advantage to paypal. All they really want is more and more accounts and that's about it. Doesn't matter if it's actually helping its users or not. Hopefully their competition will get better and better so there will be alternative choices apart from paypal.
So chromate, what did you decide? Will you stay with 2checkout?
For the Canadians out there, Canadian merchant accounts.
PSIGate (been using for around a year, reliable)
InternetSecure
Will, I haven't decided yet. But I'm not actively researching it either.
I would probably get a merchant account from Barclays bank and then just use WorldPay to handle the processing. Wouldn't be so expensive that way. But 2checkout is an option, yeah. I would have to research it more.
Chromate, please keep us posted about your decision what company to use – it may help other users too.
And I wonder how is dSub doing ;) As far as I remember he/she was going to sign up with ikobo, and as there were several bad views as to this company I think it would be interesting to find out about his/her personal experience.
As I said, for starters I've signed up with ikobo and use them only for personal transactions. I'll do this for a while in order to learn more about their system and the way things work.
So far I've managed to create my account, actually it wasn't that hard, and then I asked someone who owned me some money to send it to me. Right now I'm waiting for the ikard to arrive so I can actually withdraw the money from my account.
I'll be able to tell you more once the ikard arrives, it should happen in a couple of days if I were to believe what ikobo says.
I use 2Checkout, and PayPal however I don't do much selling and if I did a LOT I would go with Authorize.net and one of their "affiliates". People seem to be posting decent deals on WHT regarding merchant accounts with a bundle of software and support.