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widerstrong
04-10-2005, 11:38 PM
1 / 0 = 0?!@#

whole story:

On Apr 9, 2005 4:40 AM, help@google.com <help@google.com> wrote:
> Thank you for your kind words. We have passed your feedback about Google's
> calculator on to the appropriate team. We appreciate your taking the time
> to write to us.
>
> Regards,
> The Google Team
>
> Original Message Follows:
> ------------------------
> From: widerstrong@gmail.com
> Subject: arithmetic bug
> Date: Thu, 07 Apr 2005 12:35:48 -0000
>
> function in google calculator:
> keyword: 1 / 0
> the result by clicking search button would show
> 0
> which I think it should be an error instead of 0.
> it is important for those who doing their math excises or participating in
> a science experiment. they would use google to clarify things perhaps. As
> a computer science and math student in University of Auckland New
> Zealand,I appreciate the services offered by google and I wish you,google
> could remain the best in a long run. I love you Google for gooooooogle
> years.
>
> Language: en
> WebUserLocale: en
> IssueType: report_problem
>
>

James
04-11-2005, 07:44 AM
hmmmm they probably just got lazy when programming it.

Google's support sucks, so they'll probably just never fix it and never tell you why.

MarkB
04-11-2005, 09:02 AM
Yes, for a company that seems intent on connecting people, they sure go out of their way to be as impersonal as possible.

moonshield
04-11-2005, 12:21 PM
google's tech support may suck but the support for their AdSense Division, IMO, is top notch.

widerstrong
04-11-2005, 04:58 PM
Am I too noisy? one more e-mail from google about the issue. have a great day guys.
I am happy with thier feedback, pretty fast.

They replied:
help@google.com to me
More options 4:36 am (7 hours ago)

Hi Ray,

Thank you for your reply. Please be assured that your feedback about
Google's calculator was passed on to the appropriate team. Because our
index contains over eight billion pages, it may take us some time to
investigate all of the reports we receive. We appreciate your patience
during this process.

Regards,
The Google Team

Original Message Follows:
------------------------
From: Ray <widerstrong@gmail.com>
Subject: Re: [#24208378] arithmetic bug
Date: Mon, 11 Apr 2005 13:13:13 +1200

- Show quoted text -

James
04-11-2005, 05:55 PM
google's tech support may suck but the support for their Adsense Division, IMO, is top notch.
They either have really really bad conceptual skills or didn't read any of my emails for adsense.

moonshield
04-11-2005, 07:49 PM
My only email was to cancel an old account so maybe that's why. I don't deal much with support with anything though.