Comments on: An Obvious Case of Credit Card Fraud

By: Donna

Donna — Tue, 09 Nov 2010 18:04:03 +0000

Hi Chris,

I found your blog by trying to research how or what I can do about Fraudulent International Charges.

I was unaware that International orders can be charged back, and there is not a thing we can do! All they have to do is say, “I didn’t make that charge” .. and “WE” lose out on hundreds of dollars, just like that!

This has just happened to me and I too, was told today, that I can contact the bank, but good luck trying to find an english speaking representative.

Needless to say, I’m out $800 dollars, but a big lesson learned.

However, I’m furious that, that person is laughing with my merchandise in hand, and absolutely no repercussions.

I will definitely do what I have to, to verify international purchases, and if I can’t, I won’t ship !

Oh, and Chris, the person who made the fraudulent purchases is, Mihail Pawlow! BEWARE OF THIS NAME!

By: Chris

Chris — Tue, 05 Oct 2010 00:28:01 +0000

I can’t afford to take the risk. If I ship an item to russia and the card is stolen I am out $25, plus the cost of the item, plus the cost of shipping. When shipping alone for my items can be several hundred dollars, it isn’t worth it to me.

100% of the orders I have shipped to Russia have been made using stolen credit cards. So yes, I stopped accepting them. I don’t like being stolen from, and you can’t argue with 100%.

If I was a big company maybe I’d be more willing to risk it, but I’m not, every dollar stolen comes out of my personal wallet as the business owner.

By: Andrew

Andrew — Fri, 24 Sep 2010 11:52:25 +0000

Hi there.
It’s sad to read such prejudice about Russia. You, like many others, just put a sticker without thinking any further. Just because you feel comfy like that. In one shot you turn down the whole big country.
Do you know how many fraudulent Americans I meet everyday in Moscow? Tons, literary. Actually, most of those that live here and not visit for a holiday trip, trying to catch some fish in dirty waters.
But this is not the case of me writing this, anyway.
Just wanted to let you know I’m buying for thousands of dollars annually with my credit card from many countries, including US. True, many of my requests were getting blindly turned down, including big names like Barnes and Noble. But it was easily fixed via e-mail, fax and phone, and now we do have business regularly.
I mean, you shouldn’t blame all the people just because they live in a certain country.
I’ve got several Web shops myself, so I do understand what you are talking about.
And your article is very useful (I’m actually going to share it with my shop-owners buddies).
Shouldn’t you do it in a more neutral way maybe?
Well, thanks for the article!
Rgds,
Shopmaster

By: richelleM

richelleM — Fri, 18 Jun 2010 09:16:16 +0000

Fact: Every year, fraudulent credit card purchases cost online retailers millions of dollars. Without the benefit of scrutinizing a customer and requesting additional identification in person, it can be more difficult to properly identify fraudulent charges made online.